Privacy policy

OVERVIEW

Welcome to Lanxter!
Lanxter operates this website and store, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated shopping experience.
Lanxter is an independent brand and its own manufacturer, ensuring each product is designed and produced with care and precision.

Our store is powered by Shopify, which enables us to securely process transactions and provide you with our Services.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our website or otherwise communicate with us.

If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs matters related to the collection, use, and disclosure of your personal data.

By using or accessing our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

“Personal information” means any data that identifies or can reasonably be linked to you.
We may collect the following categories of personal information, depending on your interaction with the Services and as permitted by applicable law:

  • Contact details – Name, billing and shipping address, phone number, and email address.

  • Financial information – Credit/debit card numbers, payment method, and related transaction details.

  • Account information – Username, password, and preferences.

  • Transaction information – Items viewed, added to cart, purchased, or returned.

  • Communications – Messages or inquiries sent to our support team.

  • Device information – IP address, browser type, operating system, and network connection.

  • Usage data – Pages viewed, time spent, and interactions with our website or marketing communications.

2. SOURCES OF PERSONAL INFORMATION

We collect personal information from the following sources:

  • Directly from you — When you register, make a purchase, or contact us.

  • Automatically — Through cookies, analytics, and similar technologies while you browse our site.

  • From service providers — Including Shopify and partners that assist in payment processing, fulfillment, and analytics.

  • From marketing or advertising partners — That help us personalize ads and promotions.

3. HOW WE USE YOUR PERSONAL INFORMATION

We may use your personal information for the following purposes:

a. Provide, Tailor, and Improve the Services

To process orders, manage your account, ship products, handle returns, and personalize your shopping experience.

b. Marketing and Advertising

To send marketing emails, SMS messages, and targeted ads about products, offers, or promotions we think you may like. You can opt out of marketing communications at any time.

c. Security and Fraud Prevention

To detect, prevent, and address fraudulent, illegal, or unauthorized activities and ensure a secure experience.

d. Customer Communication

To provide support, respond to inquiries, and notify you about your orders or account.

e. Legal and Compliance

To comply with legal obligations, respond to lawful requests, or protect our rights and customers.

4. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose your personal information in the following cases:

  • With Shopify – To power our online store and securely process payments.

  • With service providers – For fulfillment, analytics, cloud storage, and customer service.

  • With marketing partners – To display personalized ads or promotions.

  • With your consent – For example, to integrate with social media or third-party apps.

  • Within our organization – Among Lanxter entities for operational efficiency.

  • For legal or business reasons – To comply with laws, enforce terms, or in case of a merger or sale.

5. RELATIONSHIP WITH SHOPIFY

Our store is hosted by Shopify, which helps us operate the Services and process your data securely.
Shopify may collect and process personal information about your use of our site and transactions.
Shopify may also use your data to enhance its platform and merchant experience across other stores.

For more details, review the Shopify Privacy Policy and their Privacy Portal for rights and opt-out options.

6. THIRD-PARTY LINKS

Our website may include links to third-party sites not controlled by Lanxter.
We are not responsible for their privacy practices or content. Please review those websites’ privacy policies before providing any personal data.

7. CHILDREN’S DATA

Our Services are not intended for children under the age of majority in your jurisdiction.
We do not knowingly collect personal data from children.
If you believe your child has provided information to us, please contact us so we can delete it.

8. SECURITY AND RETENTION

We use reasonable technical and organizational measures to safeguard your personal information.
However, no system is entirely secure, and we cannot guarantee absolute protection.
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

9. YOUR RIGHTS AND CHOICES

Depending on your location, you may have the following rights:

  • Right to Access / Know – Request details about your personal information we hold.

  • Right to Delete – Request deletion of your data, subject to legal exceptions.

  • Right to Correct – Request correction of inaccurate or outdated data.

  • Right to Portability – Request your data in a portable format.

  • Marketing Preferences – Opt out of marketing emails via the unsubscribe link or by contacting us.

We may verify your identity before processing your request.
You may also authorize an agent to act on your behalf by providing written consent.

Lanxter will never discriminate against you for exercising your rights.

To learn more about Shopify’s handling of personal information, visit:
👉 https://privacy.shopify.com/en

10. INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred to, stored, and processed in countries other than your own, including outside the European Economic Area (EEA).
When transferring data, we use recognized mechanisms such as Standard Contractual Clauses to ensure appropriate protection.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.
The updated version will be posted on our website with the revised “Last Updated” date.
Significant changes will be communicated through our website or by email where required by law.

12. CONTACT INFORMATION

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

📧 Email: Lanxterstudio@gmail.com